Frequently Asked Questions - Bounce Houses R Us

Your trusted party rental company serving Chicago, Elmhurst, Park Ridge, Glen Ellyn, La Grange, Winnetka, and surrounding suburbs since 2013. Find answers to all your questions about our bounce house rentals, water slides, obstacle courses, and party equipment.

Pricing, Booking & Payment Questions

How much does it cost to rent a bounce house in Chicago, IL?

Bounce house rental prices in Chicago typically start around $200-$300 for our standard 15x15 units for a 6-hour rental period. Prices vary based on:

  • Size and type of bounce house (standard, combo units with slides, themed units)
  • Rental duration (standard 6 hours, extended rentals available)
  • Delivery location within Chicagoland
  • Additional features like basketball hoops or obstacle elements

Contact us for exact pricing on specific units and package deals for multiple rentals.

Does the price include set up and delivery?

There is no charge for set up. However, additional fees may apply for delivery based on your service area location. We deliver throughout Chicago and suburbs, with delivery fees varying by distance from our Elmhurst headquarters.

What forms of payment do you accept?

At Bounce Houses R Us, we accept:

  • Cash (please have exact change as drivers do not carry cash)
  • All major credit cards (Visa, MasterCard, American Express, Discover)
  • Company checks
  • Park district checks
  • Church checks

Personal checks are not accepted unless from verified organizations.

Do you require a deposit?

Yes, all orders require a $50 credit card deposit to secure your reservation. This deposit is applied toward your final rental cost. The remaining balance is due prior to delivery.

How far in advance should I book my party rental in Chicago?

We recommend booking your party rentals at least 2-4 weeks in advance, especially during peak seasons (May through September) and for popular items like water slides and obstacle courses. Holiday weekends and graduation season book up particularly fast. However, we can often accommodate last-minute requests based on availability.

How much does it cost to rent party equipment for 50 guests?

For 50 guests, typical packages might include:

  • Basic package ($400-600): Large bounce house, 5 tables, 50 chairs
  • Deluxe package ($800-1200): Obstacle course, bounce house, concession machine, tables/chairs
  • Premium package ($1500+): Multiple inflatables, tent, full concessions, carnival games

Contact us for custom quotes based on your specific needs and budget!

Delivery, Setup & Service Area

What areas do you serve for bounce house and party rentals?

Bounce Houses R Us proudly serves Chicago, IL and surrounding suburbs, including but not limited to:

  • Elmhurst (our headquarters)
  • Park Ridge
  • Glen Ellyn
  • La Grange
  • Winnetka
  • Addison
  • Arlington Heights
  • Melrose Park
  • Villa Park
  • Glendale Heights
  • Lombard
  • Naperville

We deliver throughout Cook County and DuPage County. Additional delivery fees may apply based on distance.

Do you deliver to other cities outside your main service area?

Yes, we can deliver to cities outside our primary service area, but additional delivery fees will apply. Please contact us with your specific location for a delivery quote.

When do you set up the equipment?

Setup times vary based on our delivery schedule for the day. Generally, we arrive 30 minutes to 4 hours before your rental time begins. If we need to set up more than 2 hours early, we'll call at least 24 hours in advance to confirm someone will be at the location. Rest assured, setup time does not count against your rental period.

Does the standard 6-hour rental time include set up time?

No. We arrive early to set up so you get the entire 6-hour rental time to enjoy the equipment. Your rental time starts after setup is complete and we've provided safety instructions.

Do you deliver, set up, and take down the rentals?

Absolutely! Our professional team handles everything:

  • Delivery to your location
  • Complete setup and safety inspection
  • Safety briefing and operational instructions
  • Takedown and removal after your event

You don't have to worry about any heavy lifting - just enjoy your party!

Safety, Cleanliness & Equipment Care

Are your rentals clean and safe?

Yes! Safety and cleanliness are our top priorities. Every inflatable and piece of equipment is:

  • Thoroughly cleaned and disinfected after every rental
  • Inspected for damage or wear before each use
  • Set up according to manufacturer safety guidelines
  • Secured with proper stakes or sandbags

We are fully licensed and insured, meeting all safety standards required for schools, parks, and corporate events.

We've rented some really dirty jumps from other companies in the past. Are they always that dirty?

No! Bounce Houses R Us cleans and disinfects after every rental. If we are super busy and the inflatables have been rented all weekend, we will clean your inflatable on-site before you use it. We make it our mission to provide you with clean, safe rentals 100% of the time. You'll never receive a dirty bounce house from us!

Are bounce houses safe for young children?

Yes! Bounce houses are safe for children when proper rules and supervision guidelines are followed. We provide:

  • Complete safety instructions at setup
  • Age-appropriate recommendations for each unit
  • Safety rules signage
  • Proper securing of all equipment

Adult supervision is always required, and we recommend grouping children by similar age and size during play.

Are we responsible for the unit if it gets damaged?

You are not responsible for normal wear and tear. However, you are responsible for damages caused by:

  • Failure to follow safety rules
  • Negligence (such as not turning off blower in high winds)
  • Misuse of equipment
  • Vandalism or intentional damage

This is why we have you sign our safety agreement, making you the trained operator for the event.

How do you keep bounce houses clean between rentals?

Our comprehensive cleaning process includes:

  • Vacuuming all debris from inside the unit
  • Sanitizing all surfaces with commercial-grade disinfectant
  • Wiping down high-touch areas
  • Inspecting for any damage or excessive wear
  • Air drying completely before storage

During busy weekends, we may clean units on-site to ensure they meet our high standards.

Weather Policies & Cancellations

What happens if there is bad weather on the day of my event?

Safety is our top priority. Inflatables cannot be used in:

  • Winds of 20 mph or higher (15 mph for some items)
  • Constant rain
  • Lightning or severe weather
  • Temperatures below 32°F

We monitor weather 24 hours before your event. If there's a 50% or greater chance of unsuitable conditions, you can cancel before 7:00 AM on your event day for a full refund, reschedule, or receive a credit valid for one year.

What is your rain policy for bounce house rentals?

If there's a 50% or greater chance of rain during your event, you can:

  • Reschedule to another date
  • Receive a credit valid for one year
  • Get a full refund (must cancel before 7 AM on event day)

For scattered showers or less than 50% chance of rain, we recommend continuing with your event. Most light rain doesn't affect the fun!

Can I cancel my order for non-weather reasons?

Yes, but cancellation fees apply based on timing:

  • 12-11 days before: 50% charge, credit valid for one year
  • 10 days or less before: Full charge, credit valid for one year

We're a small business with limited inventory. When you reserve equipment, we turn away other customers, so we appreciate your understanding of our cancellation policy.

What if it rains during my party after setup?

Light rain typically doesn't require shutting down inflatables. However, for safety:

  • Turn off blowers and evacuate units during heavy rain or lightning
  • Wait for weather to pass before resuming use
  • Dry surfaces before allowing children back on

Once delivered, you're responsible for weather monitoring and safety decisions during your event.

Equipment Specifications & Requirements

How big are bounce houses?

Our bounce houses come in various sizes:

  • Standard units: 15x15 feet (slightly larger than competitors)
  • Combo units: 20x20 feet or larger
  • Obstacle courses: 30-100+ feet long
  • Water slides: Various sizes up to 25 feet tall

Each product listing shows exact dimensions and space requirements. Remember to account for blower placement and safety clearance!

Do we have to keep it plugged in the entire time?

Yes. The blower must run continuously to keep the inflatable properly inflated. Once unplugged, the unit will deflate within minutes. We provide heavy-duty extension cords and require an outlet within 100 feet of the setup location. Longer cords can overload circuits.

What surfaces do you set up on?

We can set up on:

  • Grass - Our favorite! Best for kids and easiest to stake
  • Asphalt - Requires sandbag anchoring (additional fee)
  • Concrete - Requires sandbag anchoring (additional fee)

We cannot set up on rocks, gravel, or mulch as these surfaces can damage the vinyl material.

Can bounce houses be set up indoors?

Yes! Indoor setups are perfect for gymnasiums, community centers, or event halls. Requirements include:

  • Minimum ceiling height of 15-20 feet (depending on unit)
  • Adequate floor space plus safety clearance
  • Access to power outlets
  • Wide enough doors/access for equipment transport

Contact us with your venue dimensions for recommendations.

What are the electrical requirements for inflatables?

Each inflatable requires:

  • Dedicated 20-amp circuit (not shared with other devices)
  • Standard 110V household outlet
  • Outlet within 100 feet of setup location
  • Our commercial-grade blowers draw 7-10 amps continuously

For events requiring multiple units or no power access, we rent generators.

How many kids can use a bounce house at once?

Capacity depends on the size and age of children:

  • 15x15 bounce house: 8-10 children (or 6-8 teens)
  • Combo units: 10-15 children
  • Large obstacles: Varies by design

We recommend grouping by similar age/size and always having adult supervision. Posted weight limits ensure safety.

What's the best bounce house for a 5-year-old's birthday party?

For 5-year-olds, we recommend:

  • Character-themed bounce houses: Features their favorite characters
  • Combo units: Include slide for variety
  • Castle bouncers: Great for imaginative play
  • Small obstacle courses: Age-appropriate challenges

Consider guest count and available space. Our team can suggest perfect options based on your party theme!

What should I consider when renting a bounce house in Chicago?

Important factors for Chicago-area rentals:

  • Weather: Chicago's unpredictable weather - have a backup plan
  • Space: Typical Chicago yards may require smaller units
  • Permits: Some suburbs require permits for inflatables
  • Power access: Older homes may need generator rental
  • Surface: Many Chicago homes have concrete patios (sandbags needed)
  • Timing: Book early for summer weekends

Parks, Forest Preserves & Special Venues

What about setting up in parks? Do parks have electricity?

We love setting up at Illinois Park Districts and Cook/DuPage County forest preserves! However, most parks do NOT have electricity. You'll need:

  • Generator rental (we provide at reasonable cost)
  • Certificate of insurance ($45 fee - we provide)
  • Park permit (you obtain from park district)
  • Designated setup area approval

Check our Tables/Chairs section for generator options.

Do you provide insurance certificates for park rentals?

Yes! We provide certificates of insurance required by park districts and forest preserves for a $45 fee. The certificate will list:

  • The park district as additional insured
  • Event date and location
  • Our liability coverage amounts

Request certificates at least 5 business days before your event.

Can you set up at forest preserves in Cook County and DuPage County?

Absolutely! We regularly deliver to forest preserves throughout Cook and DuPage counties. Requirements typically include:

  • Advance permit from forest preserve district
  • Certificate of insurance (we provide)
  • Generator rental (most preserves lack power)
  • Designated picnic area reservation

Popular locations include Bemis Woods, Busse Woods, and Salt Creek Forest Preserve.

Water Slides & Water Equipment

Do you provide water for water slide rentals?

We do not provide water, but setup is simple! You'll need:

  • Standard garden hose that reaches the slide
  • Continuous water source
  • We'll connect everything and show you how to operate

Water usage is comparable to running a sprinkler for the same duration.

Can water slides be used without water?

Many of our water slides can be used dry! This makes them perfect for:

  • Cooler weather events
  • Indoor setups
  • When water use isn't practical

Ask about dry-use options when booking. Some slides are water-only for safety reasons.

What is the minimum age for water slide use?

Age requirements vary by slide size:

  • Small slides: Ages 3+ with supervision
  • Medium slides: Ages 5+
  • Large slides: Ages 8+
  • Adult slides: Teens and adults

We'll recommend age-appropriate options based on your guest list.

Obstacle Courses & Interactive Games

How much space do I need for an obstacle course?

Space requirements vary significantly:

  • Small courses (30-40 feet): Minimum 50x20 feet area
  • Medium courses (50-70 feet): Minimum 80x25 feet area
  • Large courses (70-100+ feet): Minimum 120x30 feet area

Add 5 feet clearance on all sides for safety. Check individual product specs for exact requirements.

Are obstacle courses only for kids?

Not at all! We offer obstacle courses for all ages:

  • Kids courses (ages 4-12)
  • Teen/adult courses with challenging elements
  • Dual-lane racing courses for competitions
  • Corporate team-building courses

Perfect for school events, corporate picnics, and community festivals!

Specialty Rentals & Carnival Equipment

How many passengers can the trackless train hold?

Our trackless train accommodates 12-18 passengers per ride (depending on age/size). Features include:

  • Real train whistle and bell
  • Professional conductor/operator
  • Safe speed for all ages
  • Perfect for large events and festivals

The train requires a relatively flat surface and turning radius of approximately 20 feet.

Is the mechanical bull safe for all ages?

Yes! Our mechanical bull features:

  • Adjustable speed settings for different skill levels
  • Soft head design to prevent injuries
  • Inflatable landing mat surrounding the bull
  • Trained operator who controls difficulty
  • Suitable for ages 5 through adult

We start slow for beginners and can increase difficulty for experienced riders!

What are the height requirements for the rock climbing wall?

Participants must be at least 42 inches tall to safely use the harness system. Our rock wall includes:

  • Auto-belay safety system
  • Multiple difficulty routes
  • Trained staff operators
  • All safety equipment provided

Maximum weight limit is typically 250 pounds.

Is the foam from foam parties safe for kids and pets?

Absolutely! Our foam solution is:

  • Hypoallergenic and non-toxic
  • Biodegradable and eco-friendly
  • Safe for children, pets, and grass
  • Non-staining on clothes
  • Easy to rinse away with water

We recommend swimwear and having towels available for participants.

Concessions & Party Add-Ons

Do concession machines come with supplies?

Yes! Each concession machine rental includes:

  • Popcorn machine: Kernels, oil, and bags for 50 servings
  • Cotton candy: Floss sugar and cones for 50 servings
  • Snow cone: Syrup (2 flavors) and cups for 50 servings

Additional supplies available for purchase if you need more than 50 servings.

Do you rent tables, chairs, and tents?

Yes! We offer complete event packages including:

  • Round and rectangular tables
  • Folding chairs (adult and child sizes)
  • Tents (various sizes from 10x10 to 40x60)
  • Generators for power needs

Bundle with inflatable rentals for package discounts!

What's included in a typical bounce house party package?

While we customize packages, a typical party rental includes:

  • Bounce house or inflatable of your choice
  • Free delivery within service area
  • Professional setup and takedown
  • Safety briefing and instructions
  • 6-hour rental period
  • All necessary equipment (blower, stakes/sandbags, mats)

Popular add-ons include concession machines, tables/chairs, and additional inflatables.

Still Have Questions?

Can't find what you're looking for? Our friendly team is here to help!

(630) 903-6800

Serving Chicago, Elmhurst, Park Ridge, Glen Ellyn, and all surrounding suburbs

Chicago Party Rentals

Need to Know Where We Are Located or How to Contact Us?

Have more questions about our bounce house rentals, water slide rentals, or party equipment packages? Need to check if we deliver to your Chicago-area location? Ready to get a quote for your upcoming celebration?

Find all our contact details, service areas, and location information below. We're here to help make your event planning as easy as possible!

Ready to make your event unforgettable? Contact Bounce Houses R Us  today for a free quote on bounce house rentals, water slide rentals, or complete party packages tailored to your Chicago-area celebration!

Party Rentals • Elmhurst, IL

Bounce Houses R Us

Bounce Houses, Water Slides, Obstacle Courses & More Delivered Across Chicagoland

Address
760 Eastland St
Elmhurst, IL 60126
Phone
Email
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Hours
MondayOpen 24 Hours TuesdayOpen 24 Hours WednesdayOpen 24 Hours ThursdayOpen 24 Hours FridayOpen 24 Hours SaturdayOpen 24 Hours SundayOpen 24 Hours


 
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